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Reservation Policies

Check in 15:00 hrs.
Check out 13:00 hrs.

Guarantee Policy
To be guaranteed 100% of your reservation you must provide the details of a credit or debit card, which will be validated for the total amount of your reservation, otherwise it would be subject to availability.

Changes and cancellation policy
Changes and cancellations up to 48 hours before the date of your reservation to avoid charges.

Non-arrival policy
In case of non-arrival the first night will be charged.

Extra person policy
Cost for extra person is $ 250.00

Policy for minors
Minors up to 11 years old at no extra cost, from 12 years old and up will be charged.

Pet Policy
Pets up to medium size are only accepted in rooms with garage, there are no utensils or food for any type of pet, the Hotel is only responsible for the cleaning of the room.

Suite room policies
A list of utensils and appliances will be provided upon arrival.

The hotel is only responsible for the cleaning of the room, the washing of utensils is the responsibility of the guest.

Any damage, damage or lack of utensils, the Hotel is entitled to charge the same, which will be quoted and will indicate the price of the day.